Tech, Trust, and the Rise of Job Scams: Why I Created FaceWork Simulations
We’ve shifted so much of our communication to screens that we often forget it still counts as human interaction—with real consequences.
Whether it’s a Slack ping, a WhatsApp thread, a customer review on Google, or a message on LinkedIn—these platforms have become the real meeting rooms, breakrooms, and feedback loops of today’s workplace.
But most training still happens in outdated formats: long slideshows, generic advice, and one-size-fits-all modules that feel disconnected from what people actually experience at work.
That’s why I created FaceWork Simulations.
What Is FaceWork?
FaceWork Simulations is a digital training experience that puts your team inside the platforms where real workplace communication happens—Facebook, Slack, Google Reviews, Outlook, WhatsApp, LinkedIn, X (formerly Twitter), and even web-based medical portals.
Instead of passive content, FaceWork drops learners into realistic scenarios that play out through familiar tools—so they can practice, make choices, and reflect in context.
No Slides. No Lectures.
This is not about memorizing do’s and don’ts. It’s about learning through interaction—responding to posts, catching red flags, and making communication decisions with real-time feedback.
From misfired Slack replies to public-facing customer reviews, FaceWork helps users navigate the messy, nuanced reality of professional digital life.
Why We Started with Job Scams
The first simulation collection focuses on job scams—a growing threat that blends technology, urgency, and false authority to prey on job seekers and workers in transition. The simulations replicate messages from fake recruiters, misleading job boards, and too-good-to-be-true offers, helping users recognize the red flags before they get burned.
It’s the perfect starting point because it teaches not just what to look for—but how it shows up in real-time communication.
What’s Next
The job scams module is just the beginning. FaceWork also features:
- Responding to inappropriate or passive-aggressive Slack messages
- Handling public customer feedback professionally
- Navigating tone in Outlook messages
- Avoiding miscommunication in fast-moving chat threads
- Addressing workplace boundaries on social media
Video Explainer
If your team communicates online, they need more than rules—they need practice. That’s what FaceWork delivers.
– Sherry